How Salesforce Managed Services Help to Improve Revenue for your Firm
Many companies use Salesforce to manage their customer relationship data. According to Forbes, “Salesforce is the world’s largest CRM provider, and it has been one of the most successful enterprise software companies of the past two decades.” While Salesforce is highly beneficial for managing customer relationships, many companies are not using Salesforce to its fullest potential. This is where Salesforce managed service providers come in.
Salesforce managed services help companies take full advantage of all that Salesforce offers to improve revenue. They provide extra security, peace of mind, and hands-on assistance with your technology needs so you can focus on what’s important — running your business.
In this article, we’ll explore how outsourcing your Salesforce platform to a reliable partner can help improve revenue for your firm.
Improve Revenue with Salesforce Service Providers
Here are three ways that Salesforce managed services help to improve revenue for your firm:
- Maximizing User Adoption Rates
User adoption rates refer to the percentage of users within a company who adopt and use Salesforce regularly. Most CRM systems’ average user adoption rate is about 20–30%.
However, with Salesforce managed services, user adoption rates can be increased to 70% or higher. Why is this important? Because when more employees use Salesforce regularly, more data is inputted into the system, leading to better insights and decisions being made about the customers. These decisions then lead to improved customer satisfaction levels and increased revenue.
2. Improving Data Quality
Another way that Salesforce managed services help improve revenue for your firm is by improving data quality. For data to be useful, it must be accurate and up-to-date. With so much data being inputted into Salesforce daily, it can be difficult for companies to keep track of all of it and ensure that it is accurate. This is where Salesforce managed services come in.
Services like data cleansing and deduplication help ensure that all of the data within Salesforce is accurate so that employees make decisions based on accurate data instead of outdated or incorrect information.
3. Automating Business Processes
The third way that Salesforce managed services help improve revenue for your firm is by automating business processes. Many repetitive tasks within any given company (such as creating invoices, issuing refunds, etc.) take up valuable time that could be spent on other tasks, such as developing new strategies or improving customer relationships.
With automation, these repetitive tasks can be completed quickly and efficiently without taking away from other important tasks. Not only does this save time, but it also leads to increased efficiency and accuracy, which helps improve revenue.
Get Trusted Salesforce Service Providers to Help You
Many benefits come from hiring Salesforce service providers. These three are the primary ways Salesforce services can help a company improve its revenue.
When used correctly, Salesforce can be a potent tool to improve customer satisfaction and increase revenue. Use it wisely with the Salesforce managed services by 360 Degree Cloud.
