salesforce cti
Jul 10, 2023
Salesforce CTI (Computer Telephony Integration) seamlessly integrates telephony systems with Salesforce, enabling businesses to streamline their customer interactions. With features like call routing, screen pops, and call logging, Salesforce CTI enhances agent productivity, improves customer service, and delivers a unified communication experience.https://360degreecloud.com/blog/what-is-salesforce-cti-integration-and-why-should-you-consider-it/