What Makes Managed Services a Fit for Your Business?
One thing that everyone agrees with is despite being the best CRM solution in the market, it’s not a cheap one, and even managing and optimizing the Salesforce solution after the implementation is a tough task. That’s where we need the assistance of managed services to handle all the aspects of Salesforce, which the internal team doesn’t have the time and resources to manage.
Every Salesforce customer wishes to make the most of the Salesforce investment, but they usually have a lot of concerns about how to actually achieve it. In this blog, we’ll look closely at what exactly managed services are and what makes them a perfect fit for businesses these days.
Realizing the Need for Salesforce Managed Services
When you initially implemented Salesforce, the expectations that you had in your mind would surely be to boost the power of your business by making the most of the CRM technology. But you should also know that when you implement something this complex, it will definitely bring along different operational issues that are required to be handled when you want to make the most of the CRM.
Whether it is related to simple bug fixes or to enhance the existing workflow, your business relies a lot on your Salesforce solution, and thus, it is necessary to devote proper attention to it to make sure the solution is working in its best form.
When you implement an entirely new system, it is obvious that you’re going to face challenges as you’re still unaware of the features and its capabilities. That’s where there is a possibility that the chances you’re facing might increase. On top of this, you would come across multiple Salesforce products like Sales Cloud, Service Cloud, Health Cloud, CPQ, Pardot, etc., and it is likely that you won’t have the understanding of these and would not know how to use them in favor of your business.
So, you need someone who is familiar with the system and knows what to do best with Salesforce. That’s where you would need Salesforce-managed services to assist you. With these services, you’ll be able to get the best Salesforce experts onboard to help you with your Salesforce administration and management.
What Managed Services for Salesforce Can Offer You?
With changing business requirements and the need to grow, there’s always work to manage the Salesforce solution and keep it scalable for the business. But for the internal business team, it could certainly be difficult to manage it all. That’s where having managed services for Salesforce could be a great way to get experts on board to manage your solution.
But let’s have a closer look at what these services have got to offer you, making it a great fit for your business.
- Cut Down Your Operational Cost
One of the best pros of having managed service for your Salesforce solution is that the contracts involved in it are structured in a way that helps businesses make the most of their Salesforce solution and the investment in it.
They don’t have to keep spending time and money on finding full-time experts for their business requirements; instead, they can get experts on a contract basis and would only have to pay for the work that they do for the business. It is the flexibility that adds to the business, helping them to cut down operational costs, thus making room for investment in advanced technologies and growth.
2. Access to a Diverse Range of Experts
Considering the model of managed services allows businesses to easily reach out to different skilled experts, which is otherwise a really difficult task. You can connect with experts who are trained in Salesforce solutions and have relevant experience in leveraging the platform in a way that’s best for the business.
The managed services team that you are going to hire includes the following experts, and you can choose them according to your business requirements.
- Salesforce Developer: These experts are responsible for the technical side of the development of a Salesforce solution. They create solutions working through triggers, Visualforce pages, lightning components, and other custom elements.
- Project Manager: One of the major responsibilities of the project manager is to work in collaboration with the team members, ensuring that the company is able to make the most of managed services.
- Salesforce Administrator: For a Salesforce admin, it is necessary to focus on gathering the client’s requirements and ensuring efficient work in the context of account management, data validation, dashboard management, customization, etc.
There are many other experts and professionals that you can get with managed services. There are even professionals who have expertise in industry-specific Salesforce products that might help you grow in the industry you’re working in. You just need to specify your requirements to get suitable experts.
3. Save an Ample Amount of Time
As we know, working with Salesforce solutions and managing them is quite a tough task. That is why companies tend to spend a lot of time looking for experts and hire them full-time with the expectation of having them manage the solution. But usually, it would consume a lot of time just to find the right person. That’s the kind of time you can save with managed services, who already have the experts needed for the job.
You can quickly get the managed services experts onboard without having to invest time in training or any other formality. With Salesforce managed services, you’ll get project-ready experts who are not just trained but also pre-screened to handle any Salesforce challenges. These experts would be quick to determine any problem that you come across and would optimize your Salesforce solution to keep it flexible and scalable for your growing business.
4. Reduction in Chances of Failure
It is a known fact that small and medium-sized companies usually have limited resources, which certainly makes it difficult for them to manage the complete Salesforce solution. The team is usually occupied with the core business operations, thus making them unable to make the most of Salesforce and even causing failure issues or errors. But that’s not the case with managed services.
With managed services, you can let Salesforce experts work on your Salesforce solution who would be completely dedicated to it. It would ultimately enhance the quality of work and even decrease the chances of failure. The experts you’ll hire will have a detailed understanding of working with the Salesforce solution, thus enabling you to maximize the benefits through the CRM while decreasing any errors.
Leverage Managed Services to Overcome the Skills Gap
So far, it is clear that with the help of managed services, you can get your business an effective way to manage and optimize your Salesforce instance on a regular basis. Managed services would enable you to get the Salesforce administration and management outsourced so you can cut down your operational costs involved, save time, and improve performance, enabling you to boost your business growth.
If this sounds like something you want for your business, it’s time to leverage the power of Salesforce managed services. With 360 Degree Cloud, you’ll get the assistance of trusted Salesforce experts who’ll help you make the most of your Salesforce solution and help you grow.
